If your question is not answered here, please contact refdesk@neoucom.edu (NEOUCOM affiliates only).
Q: Where can I find journal articles on my topic?
A: You can access the research databases at http://www.ohiolink.edu/resources.cgi these databases can be searched by topic, author and/or title. These databases can also be used from home or office using the same links and authenticating into the system as a registered library patron.
Q: Does the library subscribe to any journals electronically?
A: The library does subscribe to electronic journals. These can be found in the NEOLINK catalog by clicking on Journals @ the Library: http://www.neoucom.edu/library/journals/index.htm. This is a title list of all journals in the library; electronic journals are specifically indentified. They can be accessed from the OORMIC, from the hospital libraries and, in most cases, from home. This list includes local subscriptions as well as OhioLINK electronic journal titles.
General Library Questions
Q: What are the library’s regular and weekend hours?
Ans: Click on the link above.
Q: Where is the library located?
Ans: We are on the second floor of the College in building "A".
Q: Where can I get help using the library or its resources?
Ans: Reference Librarians are available weekdays between 9 p.m. and 5 p.m. They also can be reached by calling (330) 325-6599 or by email at refdesk@neoucom.edu (NEOUCOM affiliates only). The circulation desk staff is available during all open hours for general questions.
Q: What is the cell phone policy in the library?
Ans: There is no policy regarding the use of cell phones in the library. Appropriate and considerate usage are at the discretion of the library user.
Q: Can I use the library’s online resources from off campus?
Ans: Yes, you can access NEOLINK from any computer with an Internet connection anywhere in the world. Just go to http://crusher.neoucom.edu/screens/opacmenu.html
Circulation
Q: How long can I keep a book I have checked out?
Ans: Most items can be checked out of the library for 3 weeks with at least 1 three week renewal. Reserve items check out for 3 hours and fines for these items are charged at $.50 per hour when overdue.
Q: Can I renew materials online?
Ans: Yes, you can monitor all items checked-out and all items requested through OhioLINK by checking your http://crusher.neoucom.edu/patroninfo/.
OhioLINK Borrowing/Interlibrary Loan
Q: I went to school at Youngstown State/University of Akron/Kent State and they were OhioLINK members.
Will I have the same privileges at NEOUCOM?
Ans: Yes. NEOUCOM is also an OhioLINK member. You will need to register at the NEOUCOM Circulation Desk to obtain library privileges for NEOUCOM.
Q: How do I request BOOKS that the library does not own?
Ans: Library staff can initiate an interlibrary loan of a book that is not owned locally, or through OhioLINK. Before requesting an interlibrary loan, check the NEOLINK catalog and the OhioLINK catalog to see if affiliated hospitals, universities, or colleges own the item. If so, you may request it online from the catalog page for that item. If it is not owned by an OORMIC affiliate, or another OhioLINK library, you may fill out an Interlibrary Loan form in the library or online from the OORMIC Home Page by clicking on Requests : Book Request OORMIC does not charge you for an interlibrary loan, however, if the owning library charges for the books, the charges are passed on to the patron. This does not often happen. Please keep in mind that there are 3 time frames for interlibrary loans:
- 1-3 days to receive items owned by affiliated hospitals
- 3-5 days to receive items owned by a university or college in Ohio (OhioLINK)
- Longer than 5 days to receive items from any other sources.
Q: How do I request ARTICLES from journals that the library does not own?
Ans: If you have determined that NEOUCOM does not own the journal title that contains the article you need, be sure to check the OhioLINK Electronic Journal Center (EJC) for the electronic journal title. If you do not locate the journal title in either NEOLINK or the OhioLINK EJC, an OORMIC staff can initiate an article request for you. You may fill out a form in the library or online from the OORMIC Home Page by clicking on Requests : Article Request OORMIC does not charge you for an interlibrary loan, however, if the owning library charges for the article, the charges are passed on to the patron. This does not often happen. Please keep in mind that there are 3 time frames for interlibrary loans:
- 1-3 days to receive items owned by affiliated hospitals
- 3-5 days to receive items owned by a university or college in Ohio (OhioLINK)
- Longer than 5 days to receive items from any other sources.
Miscellaneous Help
Q: I need to scan a photo to put in a paper, are there any capabilities in the library to do so?
Ans: Yes. The library does have a computer with a color image scanner connected and a copier that can scan. The computer accepts 3.5 inch floppies or CDs, or you can e-mail the file to yourself.
Q: Does the library have any medically related CD-Roms in their collection and can they circulate?
Ans: The library does have an assortment of medically related CD-Roms available. They can be checked out.
Reserves
Q: How do I find books or other items my instructor put on reserve?
Ans: You can find items that are on reserve by accessing the class resource links listed on the library homepage under Class-Specific Resources
Technical Help
Q: I have a technical question about my computer, where can I find help?
Ans: If you would like technical assistance dialing into the NEOUCOM campus, hooking a laptop up in your study carrel, or are having email problems; please contact the campus help desk at 330-325-6911, or via email at help@neoucom.edu. They can also provide you with information on using the wireless network available in the library.
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